citibet Casino & Sportsbook Service Notice

We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that access and use of citibet comply with the laws and regulations of their own jurisdiction. Our platform operates under jurisdiction-restricted access; legal status varies by country, state, and territory.

This page sets out our legal position and the responsibilities you accept when you create an account on citibet. We support deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Your use of these payment methods confirms your understanding that you are legally permitted to participate in online gaming in your jurisdiction.

If you are unsure whether your jurisdiction permits online wagering, consult your local laws or a qualified legal advisor before opening an account. We reserve the right to suspend or terminate any account if we determine that the user is accessing citibet from a prohibited jurisdiction.

Jurisdiction-Restricted Service on citibet

citibet is available only in jurisdictions where local law permits online gaming and sports wagering. Access to our platform from jurisdictions where such activities are prohibited is not permitted. If you access citibet from a prohibited jurisdiction, we may suspend your account, restrict your withdrawals, or forfeit your balance.

We monitor access patterns and verify user locations based on IP address, device information, and account activity. If we detect access from a restricted jurisdiction, we will investigate. You remain responsible for ensuring that your use of citibet is legal in your location, regardless of whether our technical systems detect your jurisdiction.

The legal status of online gaming differs across Indonesia and other countries. Some cities—Jakarta, Surabaya, Bandung, Medan—may fall under different regulatory frameworks. Users must verify their local laws before opening an account. We do not make determinations on behalf of users about whether their jurisdiction permits wagering.

User responsibility

You are solely responsible for verifying that your use of citibet complies with your jurisdiction's laws.

Prohibited access

We prohibit access from jurisdictions where online wagering is illegal. We may suspend accounts found in violation.

No licensing claim

citibet does not claim to be licensed in any specific country or region. Services are available where local law permits.

Account termination

We reserve the right to terminate accounts and forfeit balances if we determine prohibited-jurisdiction access.

Account Eligibility and Age Requirements

You must be at least 18 years old to open an account on citibet. You confirm your age when you register. We perform Know Your Customer (KYC) verification before your first withdrawal, which includes reviewing your uploaded ID document. If we determine that you are under 18, we will suspend your account and forfeit any balance.

You may not open an account if you are legally prohibited from engaging in online gaming in your jurisdiction. You may not open an account on behalf of another person or create multiple accounts. If we discover duplicate or fraudulent accounts, we will suspend all related accounts and forfeit balances.

You agree that by creating an account, you are legally competent to enter into binding agreements with citibet, and that your use of our platform does not violate any laws or regulations in your jurisdiction.

User Responsibility and Legal Compliance

You are solely responsible for understanding and complying with the laws of your jurisdiction. citibet does not provide legal advice. If you are unsure whether online gaming is permitted in your location, consult local authorities or a legal advisor before using our platform.

You acknowledge that access to and use of citibet may violate laws in your jurisdiction. You assume all legal and financial risk resulting from such use. We are not liable for any legal consequences, fines, penalties, or losses arising from your access or use of citibet in violation of local law.

If your jurisdiction prohibits online gaming, you may not use citibet. We do not accept wagers or deposits from prohibited jurisdictions. If you attempt to circumvent our access controls (using a VPN, proxy, or other method to mask your location), we reserve the right to suspend your account, forfeit your balance, and report your activity to relevant authorities if required.

On citibet, users are solely responsible for verifying legal compliance in their own jurisdiction.

Payment Methods and Jurisdiction Notice

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). By using any of these payment methods on citibet, you confirm that you are legally permitted to engage in online gaming in your jurisdiction. You also confirm that the funds you deposit belong to you and have been lawfully obtained.

Your payment processor (mobile banking, local payment, online payment, etc.) may have its own terms and restrictions. You are responsible for understanding those terms. If your payment processor detects that you are using its service in violation of their terms or local law, they may block transactions or close your account. citibet is not responsible for payment-processor restrictions.

We do not process deposits or withdrawals from users in prohibited jurisdictions. If we detect that a deposit originates from a prohibited jurisdiction, we may refuse the deposit or refund it to your payment method.

Data Protection and Privacy on citibet

We collect and process your personal information in accordance with applicable data-protection laws. We use your data to verify your identity, process deposits and withdrawals, comply with anti-money-laundering regulations, and detect fraud. We do not sell your data to third parties.

Our data handling practices are detailed in our privacy policyYour personal information (name, email, payment details, ID documents) is encrypted and stored on secure servers. You have the right to request a copy of your data, correct inaccurate information, or request deletion, subject to legal retention requirements.

By using citibet, you consent to our collection, storage, and processing of your personal data as outlined in our privacy policy. If you do not consent, do not use our platform.

Terms of Use and Dispute Resolution

Your use of citibet is governed by our terms and conditionsBy creating an account, you agree to be bound by those terms. Our terms outline your rights and obligations, including rules for betting, bonus wagering, account suspension, and dispute resolution.

If you have a complaint or dispute, contact our support team via email. We will investigate and respond within five business days. If we cannot resolve the issue, we will explain our decision in writing. You accept that any unresolved disputes are subject to the jurisdiction and laws specified in our terms and conditions.

Suspension and Account Termination

We reserve the right to suspend or terminate your citibet account if we determine that:

• You are accessing citibet from a prohibited jurisdiction.
• You have violated our terms and conditions.
• You have engaged in fraud, money laundering, or other illegal activity.
• You have provided false information during account verification.
• Your activity raises anti-money-laundering compliance concerns.

If we suspend your account, we will notify you via email. We may freeze your balance pending investigation. If we terminate your account, we will return any remaining cash balance to your registered payment method within 30 days, subject to any necessary legal holds or investigations.

Contact Us for Legal Inquiries

If you have questions about our legal position, jurisdiction restrictions, or compliance practices, contact our support team via email. We respond to legal inquiries within five business days.

This legal notice reflects our commitment to operating in compliance with applicable laws and protecting our users. We are committed to refusing service to prohibited jurisdictions and to maintaining transparent, lawful practices on citibet.